Download and install
Choose an available signed installer for that computer and install it.
Download → Install → OpenDownload
Install RocketPrint Station next to your printers.
RocketPrint Station is a small desktop app. Authorize it once from your browser — no password is typed into the app — and it reports every printer that computer can already see. It keeps one connection open to us so print jobs can reach it.
Builds
Pick the machine that sits closest to the printer.
Every version works the same way and reports printers the same way. What differs is how each operating system handles printing.
Checking verified releases…
Linux distribution is not available for self-service installation yet.
Install
Three steps, about five minutes.
Open Station and approve the connection
Choose Connect in Station. Your browser opens signup or sign-in, then asks you to approve the matching code and choose the account for this computer.
Connect → Browser approvalWatch the printers appear
It reports every printer that computer can see, and checks again whenever it reconnects and periodically after that. Each printer gets an ID that never changes.
Console → PrintersPrinterStatusSystem nameType
Zebra ZD421connected
Zebra GK420dconnected
HP LaserJet M110connected
The app keeps running in the menu bar or system tray. Set it to open at login so a computer that restarts comes back on its own.
What it does on that computer
Worth being precise about — you're installing this on someone's work machine.
What it does
- Lists the printers that computer can see
- Keeps one encrypted connection open to us
- Prints jobs sent to the printers it reported
- Tells us how each job turned out and which printers are online
- Keeps its own record of finished jobs so it never prints one twice
What it does not do
- Accept inbound connections of any kind
- Read your files or documents
- Give anyone remote access or capture the screen
- Receive jobs for any account other than the one it signed in to
The full model is on the security page.
Troubleshooting
What usually goes wrong.
A printer is missing
If that computer cannot print to it, neither can we. Print a test page from the computer itself first. If that works and the printer still is not listed, restart the app to make it check again.
The computer shows offline
Check that the computer is awake and that normal outgoing HTTPS is allowed. The app reconnects on its own, and anything unexpired queued jobs print once it does.
A document printed oddly on Windows
Label printing on Windows goes straight to the print spooler and is unaffected. PDFs and text use Station’s built-in renderer. Confirm the driver, paper size, and orientation in printer setup, then send a PDF test.
Jobs queue but never print
The printer is connected but paused, or that computer cannot reach it. Open the job and read its failure reason — it carries the exact error the print system gave.
Questions
Before you install.
Which computer should run it?
Any computer that stays on and can already print to the printers you care about — a supported Mac or Windows computer at the pack bench. One copy of the app can serve every printer that computer can see.
Do I need one computer per printer?
No. One computer reports every printer it can see. You only need a second one for printers that a different computer reaches, usually at another location.
Does it need admin rights?
Only to install it, the same as any other desktop app. After that it runs as a normal user and prints through the printers that user can already reach.
Are the installers signed?
The download catalog only offers signed installers. Availability is shown separately for each platform. Windows distribution waits for signing approval; Linux is not yet available for self-service installation.
How do I uninstall it?
Quit RocketPrint Station and remove it like any other app — drag it out of Applications on macOS, use the uninstaller on Windows, delete the AppImage on Linux. Its printers show as offline in your account and can be deleted there, and you can cancel anything still queued for them.
Next step
Station online? Send it a label.
Open Setup & print to choose settings and send a real cloud test or PDF.